Effective Date: August 10, 2026
AA & X Family Brands ("we," "us," or "our") operates Querent. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We take privacy seriously, especially given the nature of the documents you may upload.
Account Information: When you create an account, we collect your email address to authenticate your identity and communicate with you about the Service.
Document Content: When you upload files, we extract and store the text content of those documents to enable search and query functionality. We do not store your original files — only the extracted text broken into searchable chunks.
Usage Data: We may collect basic usage information such as the number of documents uploaded and queries made, to help us improve the Service.
We use your information solely to provide and improve Querent. Specifically: to authenticate your identity and secure your account; to store your document chunks for search and retrieval; to process your queries against your documents; and to communicate with you about the Service. We do not use your documents to train AI models.
Querent uses Anthropic's Claude API to power document queries. When you submit a question, relevant portions of your document content are sent to Anthropic's servers for processing. We select only the most relevant sections (not your entire document) for each query to minimize data exposure. By using Querent, you consent to this processing. Anthropic's Privacy Policy is available at anthropic.com/privacy. We encourage you to review it.
Your document chunks and account data are stored using Supabase, a secure database platform with industry-standard protections. We implement the following security measures: HTTPS encryption for all data in transit; per-user data isolation (you cannot access other users' documents); authenticated access controls requiring login for all document operations; and rate limiting to prevent abuse. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute security.
We retain your account information and document data until you explicitly delete them. You can delete individual documents at any time through the Querent interface. If you wish to delete your entire account and all associated data, contact us at ADL218@me.com and we will process your request within 30 days.
We do not sell, rent, trade, or share your personal information or document content with third parties for their own commercial purposes. Period.
While we take security seriously, we recommend not uploading documents containing: Social Security numbers or government ID numbers; financial account numbers or credit card information; passwords or authentication credentials; or highly sensitive medical information you would not want exposed if a breach occurred. Querent is designed for general knowledge management, not for storing your most sensitive personal data.
You have the right to: access your stored documents through the Querent interface; delete any or all of your documents at any time; request deletion of your account and all associated data; and request information about what data we hold about you. To exercise these rights, contact us at ADL218@me.com.
Querent is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us at ADL218@me.com.
This Privacy Policy is governed by the laws of the State of Georgia, United States.
We may update this Privacy Policy periodically. We will notify you of significant changes via email to the address associated with your account. Continued use of Querent after changes constitutes acceptance of the updated policy.
For privacy questions, data requests, or concerns, contact us at ADL218@me.com. We aim to respond to all privacy inquiries within 5 business days.